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Junior IT Administrator
January 6 - March 28, 2025
Full-Time
Contract
Hybrid
Primary Purpose
The Junior IT Administrator will play a vital role in managing and maintaining our company's IT infrastructure. This role involves providing technical support, assisting with network administration, and ensuring the smooth operation of computer systems within the organization.
Timeline: January 6th – March 28th, 2025
Wage: $630 per week for 35 hours
Hours: Up to 40 hours, accepting applications for part-time
Key Responsibilities
- Provide technical support to employees for hardware and software issues.
- Assist in troubleshooting and resolving issues related to computers, peripherals, and mobile devices.
- Coordinate with vendors for the repair of equipment under warranty or service contracts.
- Assist in managing network infrastructure, including switches, routers, and firewalls.
- Perform routine network monitoring and analysis to identify potential issues.
- Support network security measures, such as installing and updating antivirus software.
- Perform regular checks and maintenance on computer systems to ensure optimal performance.
- Assist in managing user accounts, permissions, email, and anti-virus systems.
- Participate in the implementation of new software and hardware.
- Maintain detailed and up-to-date documentation of IT systems and infrastructure.
- Assist in creating and updating user manuals and IT policies.
- Document all IT problems and resolutions for future reference.
- Support IT projects under the guidance of senior IT staff.
- Contribute to the planning and implementation of IT initiatives and improvements.
- Collaborate with various departments to understand and meet their IT requirements.
Please Note: All employees of Civiconnect are expected to follow Company Health and Safety policies, procedures, and work practices at all times, including participating in related training.
Working Environment / Physical Demands
- Hybrid work environment. There will be days that the Junior IT Administrator must attend our Beamsville office.
Programming Languages / Software Used
- Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Project, Microsoft Office. (Please note, no prior experience is required and access to programs/software is provided by Civiconnect).
Qualifications
- Education: Pursuing or completed a degree in Information Technology, Computer Science, or a related field.
- Experience: Experience in an IT support role is an asset.
- Familiarity with Microsoft systems is an asset.
Skill, Knowledge, and Abilities:
- Willingness to learn
- Dedicated team player
- Must respect the learning environment
- Strong problem solving skills
- Familiar with network and system administration tools
- Ability to work under pressure
- Dedicated to staying current with technology trends and developments
Eligibility Requirements
Civiconnect receives government funding based on certain eligibility requirements. Please only apply if you meet the following criteria:
- Must be between 18-29 years of age
- Must be enrolled in part-time or full-time studies at a Canadian post-secondary institution with a co-op or internship.
- Must be a Canadian Citizen or Permanent Resident
- Must be able to work full-time for 14 weeks.
Must be a member of at least ONE of the following demographics:
- Racial minority
- First Year Student
- Indigenous
- Francophone
- A woman enrolled in a STEM program
- Disabled** ** Includes: vision impairment; deaf/hard of hearing; mental health/cognitive condition ie. depression, anxiety, ADHD, bipolar; intellectual/learning disorder; autism spectrum; physical disability).
You will need to provide certain administrative documents if offered employment including:
- Proof of ID (copy of Birth Certificate, Passport, Permanent Resident card).
- Proof of Enrolment letter from Registrar’s office.
- TD1 & TD1ON completed.
- Direct deposit slip from financial institution.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, duties, and skills required. The Junior IT Administrator may be required to perform other related duties as assigned.